President & Principal Consultant
Background
Stephen (Steve) has helped over 70 C-Level teams transform their businesses by delivering software-as-a-service (SaaS) applications. He's worked with start-up CEOs as well as new business leaders in large companies on bridging the gap between product innovation and customer adoption. Steve has developed a framework to help startups cross the chasm through product adoption moving customer acquisition from early adopters to the early majority.
Mission & Guiding Principles
Mission
Mountain Goat Messaging provides strategic counsel and specialized go to market support services helping clients to transition their products into meaningful business results for their customers. We help clients build strong brands, develop meaningful relationships with customers and partners positively influencing attitudes our economy and our world.
Guiding Principles
These ideals serve as Mountain Goat Messaging's true north as the firm interacts with clients, partners, and other stakeholders.
- Curiosity & Learning: Bring an eagerness to learn about our rapidly evolving world, in addition to bringing insights gained by experience of facts and situations.
- Focus on the Client's Customers: Work to earn and maintain customer trust by providing value and broadly champion the customer experience.
- Aim for the Stars: Think in proactive and creative ways to generate big ideas that earn positive outcomes for clients as well as the greater world around us.
- Do the Right Thing: Keep the environment and community in mind at the start of the creative and problem-solving processes to better serve stakeholders, earn trust, and leave the world a better place.
- Excellence: Continue to strive for mastery, and produce high-quality services, products and experiences.
- Results: Focus on creating value at all times. Use feedback, metrics and audits to deliver on-target results to meet and exceed goals.
- Stand Out as a Thought Leader: Offer original perspectives and fact-based, meaningful information.